🔐 Privacy Policy

Last Updated: June 2026
Location: Western Cape, Republic of South Africa

We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR), and all applicable South African laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

1. Information We Collect

We may collect and process the following personal information:

  • Full name and business name
  • Email address and contact number
  • Billing and payment‑related information
  • IP address and website usage data
  • Communications submitted via forms, email, or support channels
  • Account and service‑related information

2. Lawful Basis for Processing

We process personal information based on one or more of the following lawful grounds:

  • Contractual necessity to deliver services
  • Legal obligations
  • Legitimate business interests
  • Consent where required by law

3. How We Use Your Information

Your personal information may be used to:

  • Provide and manage services
  • Process payments and subscriptions
  • Communicate regarding accounts, billing, or support
  • Improve website performance and security
  • Comply with legal and regulatory obligations

4. Payment Processing (Paystack)

All payments are processed securely via Paystack, a third‑party payment processor.
We do not store or process your full card details on our servers.

Paystack may process your personal and financial information in accordance with its own Privacy Policy and applicable laws, including POPIA and GDPR. We receive only limited transaction information necessary to confirm payment and provide services.

5. Information Sharing

We do not sell, rent, or trade personal information.

Personal information may be shared only with trusted third‑party service providers (such as hosting providers, payment processors, and email services) where required to deliver services or comply with legal obligations.

6. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no data transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements.

8. Cookies Policy

Our website uses cookies to:

  • Improve functionality and user experience
  • Analyze traffic and usage patterns
  • Ensure website security and performance

You may disable cookies in your browser settings, but some features of the website may not function correctly.

9. POPIA & GDPR Rights

You have the right to:

  • Request access to your personal information
  • Request correction or deletion
  • Object to processing where applicable
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator of South Africa or an applicable EU authority

10. International Data Transfers

Where personal information is processed outside South Africa, appropriate safeguards are applied to ensure compliance with POPIA and GDPR requirements.

11. Contact Information

For privacy‑related inquiries, please contact us using the details provided on our website.